Westwood Dental UPDATE 05/01/2021 - We would like to reassure all our patients that we remain OPEN, providing all our normal routine Dental Services throughout the third National Lockdown, from the 5th January 2021.
We may be prioritising the vulnerable or those with the most urgent dental needs.
We want to reassure you that we carry out very strict necessary COVID procedures, also continuing religiously with stringent Cross Infection Control measures throughout the day enabling us to keep all our patients and staff safe.
Our whole team have been fully trained with Covid procedures, which are continuously being updated and we want to reassure you that our practice will remain open during this time and that we are here for you.
Please note that due to the many Covid procedures and the Health and Safety of our patients, the waiting room/WC facilities remain closed. Please refer to your appointment/confirmation email for more info.
We are experiencing a high volume of telephone calls and apologise in advance if you are kept waiting for your dental appointment, but we are working and doing our very best to ensure that every measure is taken prior to your appointment. If your enquiry is NON-urgent please kindly email the practice on firstname.lastname@example.org..
We very much appreciate your patience and understanding throughout this situation.
Thank you from the Team @ Westwood Dental
Our policy for failed or cancelled appointments is as follows:
A significant amount of valuable clinical time is wasted when an appointment is not attended; time which could otherwise have been allocated for the treatment of other patients.
CANCELLED appointments will not usually incur any charge, even if we are informed on the same day. If it is not possible to keep an appointment please let us know as soon as possible so we can offer the appointment time to someone else.
FAILED private appointments will occur a charge, which needs to be settled before further appointments can be made.
If private appointments are repeatedly failed or cancelled at short notice we may ask for further appointments to be paid for in advance, where the full cost of the time allocated is paid on booking. In these cases the appointment fee would be charged whether or not you are able to attend.